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Fadi H Afaneh

from Buffalo Grove, IL
Age ~45

Fadi Afaneh Phones & Addresses

  • 1437 Johnson Dr APT 1118, Buffalo Grove, IL 60089
  • 11706 Carolyn Ln, Alsip, IL 60803 (708) 385-0135
  • Chicago, IL
  • Salem, VA
  • 1136 Coneflower Ct, Minooka, IL 60447 (815) 521-4432
  • Bloomington, IL
  • Madison, WI
  • Hallowell, ME

Work

Company: Allstate May 2013 Position: Ars traffic and communications operations leader

Education

School / High School: Roanoke College 2011 to 2012 Specialities: Business Administration, Management, Business Administration and Management

Skills

Microsoft Office • Avaya • Siebel • Call Center • Insurance • Process Improvement • Workforce Management • Project Management • Vendor Management • Customer Service • Customer Experience • Operations Management • Training • Call Centers • Customer Satisfaction • Performance Management • Customer Retention • Leadership • Management • Strategy • Human Resources • Risk Management • Analysis • Forecasting • Leadership Development • Strategic Planning • Time Management • Business Process Improvement • Crm • Business Analysis • Change Management • Team Leadership • Outsourcing • Data Analysis • Program Management • Databases • Business Process • Coaching • Team Building • Business Strategy • Cross Functional Initiatives • Cross Functional Problem Solving • Constructive Feedback • Cross Team Collaboration • Contact Centers • Customer Relationship Management

Languages

English • Arabic

Ranks

Certificate: Itil Foundations Certification

Industries

Insurance

Resumes

Resumes

Fadi Afaneh Photo 1

Ars Traffic And Communications Operations Leader

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Location:
Chicago, IL
Industry:
Insurance
Work:
Allstate
Ars Traffic and Communications Operations Leader

Allstate Mar 2008 - Jul 2012
Business Intelligence Consultant

Allstate Mar 2008 - Jul 2012
Workforce Management Support Senior Team Leader

Allstate Dec 2006 - Mar 2008
Workforce Planning Manager

Allstate May 2005 - Dec 2006
Contact Center Manager - Customer Care
Education:
Roanoke College 2011 - 2012
Illinois Wesleyan University 1997 - 2001
Bachelors, Bachelor of Arts, Mathematics
Skills:
Microsoft Office
Avaya
Siebel
Call Center
Insurance
Process Improvement
Workforce Management
Project Management
Vendor Management
Customer Service
Customer Experience
Operations Management
Training
Call Centers
Customer Satisfaction
Performance Management
Customer Retention
Leadership
Management
Strategy
Human Resources
Risk Management
Analysis
Forecasting
Leadership Development
Strategic Planning
Time Management
Business Process Improvement
Crm
Business Analysis
Change Management
Team Leadership
Outsourcing
Data Analysis
Program Management
Databases
Business Process
Coaching
Team Building
Business Strategy
Cross Functional Initiatives
Cross Functional Problem Solving
Constructive Feedback
Cross Team Collaboration
Contact Centers
Customer Relationship Management
Languages:
English
Arabic
Certifications:
Itil Foundations Certification
Fadi H Afaneh from Buffalo Grove, IL, age ~45 Get Report