Willard E Knamm

Philadelphia, PA

Information Technology And Services

State of New Jersey
Information Technology Specialist
Eta Feb 2014 - Feb 2016
Customer Service Representative
Voicepulse, Inc. 2012 - 2013
Customer Service Representative
Motorola Aug 1999 - Aug 2012
Cad Support Engineer
Aaa Mid-Atlantic 2009 - 2011
Roadside Counsler

Devry University 2005 - 2007
Thomas Edison State College 2003 - 2004
Allentown High School 1974 - 1978

Technical Support
System Administration
Unix
Tcp/Ip
Troubleshooting
Windows
Windows 7
Windows Nt
Wireless Networking
Telecommunications
It Hardware Support
Wireless
Voip
Testing
Hardware
Integration
Operating Systems
Electronics
Wireless Technologies
Red Hat Linux
Windows Xp
Switches
Microsoft Office
Help Desk Support
Ip
Customer Service
Software Documentation
Cisco Technologies
System Deployment
Engineering
Disaster Recovery
Information Technology
Cloud Computing
Process Improvement
Internet Protocol
Voice Over Ip
Solaris Unix
Linux
Windwos Xp
Maintain Technical Documentation
Call Centers
Embedded Systems
Security
Unified Communications
Aastra Ip Phones
Polycom Ip Phones
Edgewater Networks Edgemarcs
Call Accounting

Itil Foundation Certification In It Service Management
Network Layer 1 & @ Troubleshooting
Vidyo Certified Deployment & Support Engineer

Expert Technology Associates

Feb 2014 to 2000
Help Desk/Customer UCC Support
VoicePluse

Nov 2012 to Feb 2014
Help Desk/Customer Support
Motorola, Inc
Horsham, PA
Aug 1999 to Aug 2012
Specialist IT Systems Sr
RCA Sarnoff Research Center
Princeton, NJ
Oct 1979 to Jul 1999
CAD Support Engineer

Thomas Edison State College
Trenton, NJ
2012
Computer Science
DeVry University
New Brunswick, NJ
2005 to 2007
BA in Computer Science and Information Technology
University of Phoenix
Phoenix, AZ
2004 to 2005
BA in Computer Science
Thomas Edison State College
Trenton, NJ
2003 to 2004
BA in Computer Science

Motorola, Inc
Horsham, PA
Aug 1999 to Aug 2012
Specialist IT Systems, Sr
Michael's Arts and Crafts
Princeton, NJ
Aug 2008 to Apr 2009
Customer Support
AAA Roadside
Hamilton, NJ
May 2001 to Apr 2009
Asst
RCA Sarnoff Research
Princeton, NJ
Oct 1979 to Jul 1999
CAD Support Engineer

Thomas Edison State College
Trenton, NJ
2012
Advanced Computer Science
DeVry University
New Brunswick, NJ
2005 to 2007
BA in Computer Science and Information Technology

Motorola, Inc
Horsham, PA
1999 to 2012
Specialist IT Systems Sr
RCA Sarnoff Research Center
Princeton, NJ
1979 to 1999
CAD Support Engineer

Thomas Edison State College
Trenton, NJ
2012
Computer Science
DeVry University
New Brunswick, NJ
2005 to 2007
BA in Computer Science and Information Technology
University of Phoenix
Phoenix, AZ
2004 to 2005
BA in Computer Science
Thomas Edison State College
Trenton, NJ
2003 to 2004
BA in Computer Science