Resumes
Resumes
Director  Service Recovery And Improvement
View pageLocation:
4980 east Railhead Ave, Flagstaff, AZ 86004
Industry:
Consumer Goods
Work:
Pepsico
Director  Service Recovery and Improvement
Pepsico 2015 - 2017
Director - Technology Services Delivery
Pepsico Mar 1990 - 2015
Director, Global Database Services at Pepsico
Pepsico 2007 - 2011
Director - Enterprise Database Services
Pepsico 2005 - 2007
Director - Enterprise Database and Business Intelligence Services
Director  Service Recovery and Improvement
Pepsico 2015 - 2017
Director - Technology Services Delivery
Pepsico Mar 1990 - 2015
Director, Global Database Services at Pepsico
Pepsico 2007 - 2011
Director - Enterprise Database Services
Pepsico 2005 - 2007
Director - Enterprise Database and Business Intelligence Services
Education:
Texas Tech University - Rawls College of Business 1981 - 1984
Bachelors, Bachelor of Business Administration, Management, Operations Management
Bachelors, Bachelor of Business Administration, Management, Operations Management
Skills:
It Strategy
Sdlc
Supply Chain
Demand Planning
Cross Functional Team Leadership
Business Intelligence
Consumer Products
Supply Chain Management
Fmcg
Continuous Improvement
Vendor Management
Sap
Forecasting
Change Management
It Management
Project Management
It Operations
Leadership
It Service Management
Management
It Leadership
Managed Services
It Infrastructure Operations
Service Delivery Management
Team Leadership
Global Delivery
Database Systems
Database Administration
It Outsourcing
Diversity and Inclusion
Customer Relationship Management
Database Security
Software Development Life Cycle
Strategic Planning
Global Operations
Software Licensing
Information Security
Budgeting
Integration
Continuous Process Improvement
Compliance Management
Package Software
Application Development
Enterprise Software
Sdlc
Supply Chain
Demand Planning
Cross Functional Team Leadership
Business Intelligence
Consumer Products
Supply Chain Management
Fmcg
Continuous Improvement
Vendor Management
Sap
Forecasting
Change Management
It Management
Project Management
It Operations
Leadership
It Service Management
Management
It Leadership
Managed Services
It Infrastructure Operations
Service Delivery Management
Team Leadership
Global Delivery
Database Systems
Database Administration
It Outsourcing
Diversity and Inclusion
Customer Relationship Management
Database Security
Software Development Life Cycle
Strategic Planning
Global Operations
Software Licensing
Information Security
Budgeting
Integration
Continuous Process Improvement
Compliance Management
Package Software
Application Development
Enterprise Software
Certifications:
Itil V3 Foundation Certification In It Service Management