Resumes
Resumes
It Customer Service Manager
View pageLocation:
6476 Curwood Dr, East Syracuse, NY 13057
Industry:
Information Technology And Services
Work:
Pomco Group Jun 2015 - Sep 2015
Risk Management - Business Analyst
Jpmorgan Chase & Co. Dec 1, 2009 - Jun 1, 2015
Assoc Vice President - Global Technology at Jpmorgan Chase
Verizon Wireless Nov 1, 2008 - Dec 1, 2009
Sales and Technical Support Representative
Time Warner Cable May 2008 - Sep 2008
Cable Technician
National Grid May 2008 - Sep 2008
It Customer Service Manager
Risk Management - Business Analyst
Jpmorgan Chase & Co. Dec 1, 2009 - Jun 1, 2015
Assoc Vice President - Global Technology at Jpmorgan Chase
Verizon Wireless Nov 1, 2008 - Dec 1, 2009
Sales and Technical Support Representative
Time Warner Cable May 2008 - Sep 2008
Cable Technician
National Grid May 2008 - Sep 2008
It Customer Service Manager
Education:
St. John Fisher College 2003 - 2007
Bachelors, Communications East Syracuse - Minoa High School
Bachelors, Communications East Syracuse - Minoa High School
Skills:
Process Improvement
Management
Customer Service
Project Management
Business Analysis
Risk Management
Problem Management
Wintel
Mainframe
Access Control
Database Administration
Sybase
Risk Assessment
Leadership
Technical Support
Metrics
Performance Management
Communication
Employee Training
Conflict Resolution
Problem Solving
Unix
Presentation Skills
Strategic Planning
Team Building
Teamwork
Sql
Oracle
Oracle Sql Developer
Web Applications
Mentoring
Internal Audit
Ssae 16
Sarbanes Oxley Act
Management
Customer Service
Project Management
Business Analysis
Risk Management
Problem Management
Wintel
Mainframe
Access Control
Database Administration
Sybase
Risk Assessment
Leadership
Technical Support
Metrics
Performance Management
Communication
Employee Training
Conflict Resolution
Problem Solving
Unix
Presentation Skills
Strategic Planning
Team Building
Teamwork
Sql
Oracle
Oracle Sql Developer
Web Applications
Mentoring
Internal Audit
Ssae 16
Sarbanes Oxley Act
Languages:
English
Vincenzo Musolino Cicero, NY
View pageWork:
JPMorgan Chase & Co
Dec 2009 to 2000
AVP - IT Platform/Application Operations Manager - Global Identity & Access Management
Verizon Wireless
Cicero, NY
Nov 2008 to Dec 2009
Sales/Technical Support Representative
Time Warner Cable
Syracuse, NY
May 2008 to Sep 2008
Cable Technician
Dec 2009 to 2000
AVP - IT Platform/Application Operations Manager - Global Identity & Access Management
Verizon Wireless
Cicero, NY
Nov 2008 to Dec 2009
Sales/Technical Support Representative
Time Warner Cable
Syracuse, NY
May 2008 to Sep 2008
Cable Technician
Education:
St. John Fisher College
Rochester, NY
2007
B.A. in Communication/Journalism
Rochester, NY
2007
B.A. in Communication/Journalism
Skills:
Access Management & Administration, Process Improvement, Access Management & Administration, Risk Mitigation, Conflict Resolution, Leadership/Mentoring, Critical Thinking, Project Management, Documentation Management, Customer/Technical Support, Audit Preparation, Problem Management, 24/7 On-Call Support, Quality Assurance, Performance & Team Management, Operational Metrics & Reporting, Communication Proficiency, Presentation/ PowerPoint Skills, Workflow Monitoring, Organization/Multi-tasking, Regulatory Compliance