Tracy L Zonis

26 Tech Valley Dr, East Greenbush, NY 12061

Insurance

Landmark Health
Client Operations Manager
Unitedhealth Group Aug 2016 - Dec 2016
Service Account Manager
Cdphp Sep 2015 - Jun 2016
Lead Credentialing Specialist
Cdphp Sep 2011 - Sep 2015
Supervisor, Internal Operations Quality Assurance
Cdphp Apr 2015 - Sep 2015
Supervisor, Member Services

City University of New York - Brooklyn College 1995 - 1995
Roberts Wesleyan College 1993 - 1994
Windham Ashland Jewett Central School

Health Insurance
Team Building
Talent Management
Leadership Development
Healthcare
Insurance
Performance Management
Employee Benefits
Recruiting
Talent Acquisition
Medicare
Leadership
Customer Service
Claim
Hipaa
Interviews
Applicant Tracking Systems
Onboarding
Employee Training
Management
Coaching
Training
Process Improvement
Hmo
Call Centers
Teamwork
Employee Relations
Team Leadership
Customer Satisfaction
Microsoft Office
Medicaid
Managed Care
Property
Business Process Improvement

Liberty Mutual Group, Inc

Jul 2009 to Nov 2010
Quality Assurance Representative
Liberty Mutual Group, Inc

2005 to Nov 2010
Liberty Mutual Group, Inc

Aug 2007 to Jul 2009
Customer Claims Representative Supervisor
Liberty Mutual Group, Inc

Jan 2005 to Aug 2007
Customer Claims Representative
Hudson River Bank and Trust Company

Aug 2000 to Mar 2002
Assistant Branch Manager
Evergreen Bank N.A

Jun 1998 to Aug 2000
Personal Banker