Shiv Prasad Shenoy

Aurora, IL

Management Consulting

IBM Global Business Services - Greater Chicago Area since Feb 2004
CRM Service Area Leader - Associate Partner
Wipro Technologies Mar 2003 - Feb 2004
Technical Consultant/Manager
PwC Consulting Apr 2000 - Mar 2003
Senior Consultant
Wipro Technologies Aug 1997 - Mar 2000
Sr. Systems Engineer

University of Georgia - Terry College of Business 2005 - 2007
MBA, Finance Manipal Institute of Technology 1993 - 1997
BE, Computer Science

Customer Relationship Management
Customer Experience Transformation
Product Engineering
P&L
Artificial Intelligence
Strategic Planning
Vendor Management
Robotics
Software Development Life Cycle
Salesforce.com
Microsoft Dynamics Crm
Customer Success
Digital Transformation
Oracle Crm
Sap Crm
Cloud Consulting
Business Process Improvement
Business Strategy
Leadership
Cross Functional Team Leadership
Enterprise Architecture
Business Development
Program Management
Value Engineering
Sales and Marketing
Sales Enablement
Customer Service
Contact Center Technology
Contact Center Strategy
Agile Methodologies

English
Hindi
Kannada
Konkani