Robin A Minaker

2398 Solar Pines Way, Chewelah, WA 99109

Dairy

Columbia Virtual Academy
Instruction Resource Secretary
Hoof Biz
Administrative Assistant

Whatcom Community College 1990 - 1991
Nooksack Valley High School 1988 - 1990

Administrative Assistance
Microsoft Office
Customer Service
Microsoft Excel
Microsoft Word
Microsoft Powerpoint
Teamwork
Small Business Management
Social Media
Social Media Marketing
Contact Centers
Coaching
Mentoring
Talent Management

Unconscious Bias
Teamwork Foundations
Business Writing Principles
Managing To-Do Lists
Writing Email
Managing Your Time
Communicating With Confidence
Building Self-Confidence
Phone-Based Customer Service
Learning To Be Assertive
Effective Listening
Body Language For Leaders
Working With Upset Customers
Improving Your Focus
Office 365: Learning Excel
Problem Solving Techniques
Jodi Glickman on Make 'Em Love You at Work
Handling Workplace Change As An Employee
It Service Desk: Customer Service Fundamentals
Writing In Plain English
Editing and Proofreading Made Simple
Quality Standards In Customer Service
Communicating With Empathy
Business Etiquette: Phone, Email, and Text
Writing Customer Service Emails
Thomas A. Stewart and Patricia O'connell on Designing and Delivering Great Customer Experience
Learning Excel 2016
Excel 2016 Essential Training
Discovering Your Strengths
Innovative Customer Service Techniques
Communicating With Diplomacy and Tact
5 Ways To Control Your Time
Giving and Receiving Feedback
Writing Formal Business Letters and Emails
Powerpoint Quick Tips
Creating the Conditions For Others To Thrive
Developing A Service Mindset
Leading Yourself
Excel: Pivottables For Beginners
Developing A Learning Mindset
Quick Fixes For Poor Customer Service
Customer Service: Working In A Customer Contact Center
Customer Service: Problem Solving and Troubleshooting
Building Rapport With Customers
Serving Customers Using Social Media
Delivering Bad News To A Customer
Managing A Multigenerational Workforce