Resumes
Resumes
Cobra Account Manager
View pageLocation:
Grand Rapids, MI
Industry:
Information Technology And Services
Work:
Bswift
Cobra Account Manager
Bswift Mar 1, 2015 - Oct 2017
Call Center Quality Analyst
Bswift Oct 2013 - Mar 2015
Customer Service Specialist
Fifth Third Bank Mar 2012 - Oct 2013
Service To Solutions
Best Buy Oct 2009 - Mar 2012
Specialist
Cobra Account Manager
Bswift Mar 1, 2015 - Oct 2017
Call Center Quality Analyst
Bswift Oct 2013 - Mar 2015
Customer Service Specialist
Fifth Third Bank Mar 2012 - Oct 2013
Service To Solutions
Best Buy Oct 2009 - Mar 2012
Specialist
Education:
Ferris State University 2010 - 2011
Bachelors, Corrections, Criminal Justice Grand Rapids Community College 2005 - 2010
Associates, Associate of Arts, Corrections, Criminal Justice
Bachelors, Corrections, Criminal Justice Grand Rapids Community College 2005 - 2010
Associates, Associate of Arts, Corrections, Criminal Justice
Skills:
Verint
Microsoft Office
Basic Html
Writing
Verbal De Escalation
Verbal Behavior
Quality Assurance
Customer Service
Computer Hardware
Communication
Time Management
Team Building
Training
Self Directed Learning
Self Directed Work Teams
Call Centers
Teaching
Troubleshooting
Technical Support
Healthcare Information Technology
Healthcare Management
Microsoft Office
Basic Html
Writing
Verbal De Escalation
Verbal Behavior
Quality Assurance
Customer Service
Computer Hardware
Communication
Time Management
Team Building
Training
Self Directed Learning
Self Directed Work Teams
Call Centers
Teaching
Troubleshooting
Technical Support
Healthcare Information Technology
Healthcare Management