Raul A Silvani

Houston, TX

Information Technology And Services

Currently Available For New Opportunities
Desktop Network Support
Technology Fsd United Airlines Jan 2015 - May 2017
Field System Engineer
Lone Star College May 2013 - Mar 2014
Technology Services Coordinator-Math Department
Lone Star College Nov 2007 - May 2013
Microcomputer Technician Iii
Netconvergys May 2007 - Jan 2009
Information Technology Consultant

Windows
Customer Service
Mac
Windows Server
Active Directory
Windows 7
Troubleshooting
Technical Support
Virtualization
Information Technology
It Management
Project Management
Process Improvement
Os X
Microsoft Word
Microsoft Excel
Microsoft Office
Electronics
Lan Wan
Windows Xp Pro
Windows 8
Computer Hardware
Hardware
Help Desk Support
System Deployment
Linux
Network Administration
Computer Networking
Operating Systems
Business Analysis
Decision Making
Leadership
Management
Communication
Business Strategy
Executive Leadership
Small Business Management
Sales
Office 365
System Administration

Spanish

Lonestar College

May 2013 to Mar 2014
Technology Coordinator Science Department
Lonestar College
Houston, TX
Nov 2007 to May 2013
Customer service
MDF and IDF

Feb 2007 to May 2007
o As a contractor
VOIP Equipment

Nov 2006 to Mar 2007
TXN Logistics and a few other clients - Technology Consultant
Chase Call Center Building
Houston, TX
Nov 2003 to May 2004
Cleaning Crew Supervisor
Ural Corporation Recycling
Houston, TX
2000 to Jan 2001

John F. Kennedy University
Buenos Aires, Buenos Aires
2012
Public Relations and Business
North Harris College
Houston, TX
Sep 2005 to 2008
AAS in Computer Networking and Converged Technologies

My relevant qualifications include an Associate Degree in Computer and Networking Technology. Also of note, are my most recent positions as a Microcomputer Technologist Level 3, Technology Coordinator at Lone Star College and AV equipment installer. In these roles, I was responsible for troubleshooting and maintaining all computers, printers, podiums, projectors, conference rooms, IP phones, iPads, iPhones, Tablets, and software deployed in conference and training rooms, Student Labs and Staff offices, as well as Network connectivity troubleshooting and cabling lay out and termination, along with the installation or troubleshooting of Crestron, Extron, AMX, Cisco, Polycom, Biamp and Tekvox Audio Visual equipment. During my tenure, I was able to maintain a constant high quality of work, along with excellent customer service.