Resumes
Resumes
Wfm Program Lead
View pageLocation:
5745 159Th St, Hugo, MN 55038
Industry:
Telecommunications
Work:
Uber
Wfm Program Lead
Staples Jan 1, 2015 - Nov 2018
Senior Forecasting Analyst
Centurylink May 2010 - Jan 2013
Senior Analyst
Tcf Bank May 2010 - Jan 2013
Forecasting and Capacity Planning Analyst
Centurylink Dec 2007 - May 2010
Resource Specialist ~ Call Center Scheduler
Wfm Program Lead
Staples Jan 1, 2015 - Nov 2018
Senior Forecasting Analyst
Centurylink May 2010 - Jan 2013
Senior Analyst
Tcf Bank May 2010 - Jan 2013
Forecasting and Capacity Planning Analyst
Centurylink Dec 2007 - May 2010
Resource Specialist ~ Call Center Scheduler
Education:
St. Catherine University;Bachelor of Science (Bs);;
Bachelors, Bachelor of Science St. Catherine University
Bachelors, Psychology St. Catherine University
Bachelors, Bachelor of Science
Bachelors, Bachelor of Science St. Catherine University
Bachelors, Psychology St. Catherine University
Bachelors, Bachelor of Science
Skills:
Telecommunications
Customer Satisfaction
Business Analysis
Management
Customer Retention
Workforce Management
Forecasting
Capacity Planning
Sales Management
Wireless
Data Analysis
Workforce Planning
Operations Management
Iex Total View
Customer Satisfaction
Business Analysis
Management
Customer Retention
Workforce Management
Forecasting
Capacity Planning
Sales Management
Wireless
Data Analysis
Workforce Planning
Operations Management
Iex Total View
Rachel Osland Vadnais Heights, MN
View pageWork:
CenturyLink
Jun 2011 to 2000
Senior Analyst
Qwest Communications
May 2010 to Jun 2011
Call Center Metrics Analyst
Qwest Communications
Dec 2007 to May 2010
Resource Specialist
Qwest Communications
Oct 2001 to Dec 2007
Sales and Service Regional Support - Service Delivery
Qwest Communications
Mar 2001 to Oct 2001
Channel Integration Sales Manager
Qwest Communications
Jul 1999 to Mar 2001
Sales Consultant
Jun 2011 to 2000
Senior Analyst
Qwest Communications
May 2010 to Jun 2011
Call Center Metrics Analyst
Qwest Communications
Dec 2007 to May 2010
Resource Specialist
Qwest Communications
Oct 2001 to Dec 2007
Sales and Service Regional Support - Service Delivery
Qwest Communications
Mar 2001 to Oct 2001
Channel Integration Sales Manager
Qwest Communications
Jul 1999 to Mar 2001
Sales Consultant
Education:
College of St. Catherine St. Paul
Saint Paul, MN
2003
B.A. in Psychology
Saint Paul, MN
2003
B.A. in Psychology