Inventors:
- Santa Clara CA, US
Chinna Polinati - Snoqualmie WA, US
Madhavi Puvvada - Sammamish WA, US
Purushottam Amradkar - Sammamish WA, US
Manish Gupta - Redmond WA, US
Brandon Trudel - Bellevue WA, US
Guarav Yakhmi - Rednibd WA, US
Jesus Antonio Castro Cisneros - Santa Clara CA, US
Viral Shah - Bothell WA, US
International Classification:
H04L 41/0859
G06Q 40/00
G06F 9/451
G06F 16/27
G06F 16/18
G06F 16/904
G06F 16/2458
G06F 16/2457
G06F 16/30
G06F 16/951
G06F 16/242
G06F 16/248
G06F 40/186
G06F 40/18
H04L 67/55
H04L 67/60
G06F 3/0481
G06F 3/0482
G06F 3/04847
G06F 3/0486
G06F 9/46
G06F 9/48
G06F 9/50
G06F 9/54
G06F 11/14
G06F 11/30
G06F 11/34
G06Q 10/06
G06Q 30/00
G06Q 30/06
G06Q 50/18
H04L 41/0803
H04L 41/084
H04L 41/0893
H04L 41/12
H04L 41/22
H04L 41/5006
H04L 43/045
H04L 43/08
H04L 43/50
H04L 9/40
Abstract:
A system may include a database disposed within a remote network management platform, a server device disposed in the platform, and a client device. The database may contain representations of configuration items, such as computing devices and software applications associated with the managed network. The server device may provide a graphical user interface including a sequence of panes to the client device. The sequence of panes may include an identifier pane, an identification rules pane, and a reconciliation pane. Each pane may include data entry fields that are operable to define a new class of configuration item. The server device may receive, by way of the graphical user interface, a definition of the new class that uniquely identifies configuration items of a particular type using at least the attributes. The server may store, in the database, the definition of the new class.