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Paul C Hao

from Rowland Heights, CA
Age ~56
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Also known as:
Paul Ching Chung Hao, Paul Hao Yu
Related to:
Hong Lu, 55Jenny C Hao, 71Yufeng Liu, 61
Connected to:
Alexander R Hao, 54Bryan R Hao, 45Chia Hao, 41Crystal Y Hao, 35Cui Hao, 49Flora M Hao, 79Guanyi Hao, 47Hsin Hao, 74Iling L Hao, 35James A Hao, 35

Paul Hao Phones & Addresses

  • Rowland Heights, CA
  • 1843 Morning Canyon Rd, Diamond Bar, CA 91765
  • Pomona, CA
  • Flagstaff, AZ
  • 2209 Los Padres Dr, Rowland Heights, CA 91748
  • Los Angeles, CA
  • Chino, CA

Resumes

Resumes

Paul Hao Photo 1

Paul Hao

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Location:
Greater Los Angeles Area
Industry:
Information Technology and Services
Paul Hao Photo 2

Executive Vice President

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Location:
3430 Castleford Pl, Rowland Heights, CA
Industry:
Information Technology And Services
Work:
In Win Development since Feb 2007
Executive Vice President
CNET Consulting Oct 2005 - Feb 2008
Technology Architect
Alorica Jul 1999 - Oct 2005
VP of IT
CTX Data Services Mar 1998 - Jul 1999
MIS Director
Earthlink Sep 1997 - Mar 1998
System Analyst
Education:
Northern Arizona University Jun 1996 - Jul 1997
MBA, MIS
Skills:
Management
New Business Development
Integration
Business Strategy
Strategic Partnerships
Leadership
Product Management
Saas
Cross Functional Team Leadership
Product Marketing
Crm
Software Development
Project Management
Account Management
Program Management
Start Ups
Solution Selling
Marketing Strategy
E Commerce
It Management
Languages:
English
Mandarin
Paul Hao Photo 3

Paul Hao

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Paul Hao Photo 4

Paul Hao

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Location:
Los Angeles, CA
Industry:
Information Technology And Services
Skills:
Salt
Lake
Paul Hao Photo 5

Paul Hao

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Paul Hao Photo 6

Manager At Direct Talk

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Position:
Manager at Direct Talk
Location:
Orange County, California Area
Industry:
Chemicals
Work:
Direct Talk
Manager

Business Records

Name / Title
Company / Classification
Phones & Addresses
Paul Hao
Managing
Cnet Consulting LLC
Information Technology Consulting, Netwo
3430 Castleford Pl, Whittier, CA 91748

Publications

Us Patents

Method, System, And Program For Customer Service And Support Management

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US Patent:
7707149, Apr 27, 2010
Filed:
Apr 4, 2001
Appl. No.:
09/826121
Inventors:
Andy Ming Lee - West Covina CA, US
Paul Hao - Rowland Heights CA, US
Tracy Tseng - Rancho Cucamonga CA, US
Assignee:
Alorica, Inc - Chino CA
International Classification:
G06F 17/30
US Classification:
707 10, 707 3, 7071041
Abstract:
In accordance with the present invention, a method, system, and program for managing the customer and product information of a client by maintaining a common database is disclosed. The present invention connects the client, call center, repair facility and warehouse to efficiently coordinate the customer and product management process. By allowing access to a common database, a user can view and update changes in the customer and product management process in real time increasing the communication and efficiency of delivering service to a customer.

Method, System, And Program For Customer Service And Support Management

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US Patent:
7792888, Sep 7, 2010
Filed:
Oct 31, 2007
Appl. No.:
11/933050
Inventors:
Andy Ming Lee - Chino Hills CA, US
Paul Hao - Rowland Heights CA, US
Tracy Tseng - Rancho Cucamonga CA, US
Assignee:
Alorica, Inc. - Chino CA
International Classification:
G06F 17/30
US Classification:
7079992, 7079991, 707948, 707949
Abstract:
In accordance with the present invention, a method, system, and program for managing the customer and product information of a client by maintaining a common database is disclosed. The present invention connects the client, call center, repair facility and warehouse to efficiently coordinate the customer and product management process. By allowing access to a common database, a user can view and update changes in the customer and product management process in real time increasing the communication and efficiency of delivering service to a customer.

Method, System, And Program For Customer Service And Support Management

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US Patent:
7792889, Sep 7, 2010
Filed:
Oct 31, 2007
Appl. No.:
11/933088
Inventors:
Andy Ming Lee - Chino Hills CA, US
Paul Hao - Rowland Heights CA, US
Tracy Tseng - Rancho Cucamonga CA, US
Carrie Renner Edwards - Costa Mesa CA, US
Connie Dentz - Corona CA, US
Vu Tran - West Covina CA, US
Samuel Jen-Chang Chi - Temple City CA, US
Assignee:
Alorica Inc - Chino CA
International Classification:
G06F 17/30
US Classification:
7079992, 7079991, 707948
Abstract:
Managing customer and product information over a network using a multi-functional management tool uses a computer which is programmed for generating a customer database including customer records, wherein each customer record tracks a customer. The computer updates the customer database from information received from the customer to add or modify a specific customer record indicating customer contact and product purchase information about the customer. The computer is used for updating the product database from information received from a client to add or modify a specific product record indicating product and inventory information about the product. The information can include a troubleshooting sequence for the specific product and a specific problem. One option during at least one part of said troubleshooting sequence includes at least one part sale option as an upselling operation.

Method, System, And Program For Customer Service And Support Management

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US Patent:
20020156797, Oct 24, 2002
Filed:
Mar 29, 2002
Appl. No.:
10/112585
Inventors:
Andy Lee - Chino Hills CA, US
Paul Hao - Rowland Heights CA, US
Tracy Tseng - Rancho Cucamonga CA, US
Carrie Edwards - Costa Mesa CA, US
Connie Dentz - Corona CA, US
Vu Tran - West Covina CA, US
Sam Chi - Temple City CA, US
Assignee:
Alorica Inc.
International Classification:
G06F012/00
US Classification:
707/200000
Abstract:
In accordance with the present invention, a method, system, and program for managing the customer and product information of a client by maintaining a common database is disclosed. The present invention connects the client, call center, repair facility and warehouse to efficiently coordinate the customer and product management process. By allowing access to a common database, a user can view and update changes in the customer and product management process in real time increasing the communication and efficiency of delivering service to a customer.

Method, System And Program For Customer Service And Support Management

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US Patent:
20040117383, Jun 17, 2004
Filed:
May 12, 2003
Appl. No.:
10/416410
Inventors:
Andy Lee - Chino Hills CA, US
Paul Hao - Rowland Heights CA, US
Edward Sun - Diamond Bar CA, US
Tracy Tseng - Rancho Cucamonga CA, US
Carrle Edwards - Costa Mesa CA, US
Connie Dentz - Corona CA, US
Vu Tran - West Covina CA, US
Samuel Chi - Temple City CA, US
International Classification:
G06F007/00
US Classification:
707/100000
Abstract:
In accordance with the present invention, a method, system, and program for managing the customer () and product information of a client by maintaining a common database is disclosed. The present invention connects the client, call center (), repair facility (), sales force, vendors () and warehouse () to efficiently coordinate the customer and product management process. By allowing access to a common database (), a user can view and update changes in the customer and product management process in real time increasing the communication and efficiency of delivering service to a customer.
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Paul C Hao from Rowland Heights, CA, age ~56 Get Report