Nicholas J Lafroscia

119 Broadway Ave, Sayville, NY 11782

Utilities

National Grid Dec 2008 - Jan 2014
Operations Supervisor
Pseg Long Island Llc Dec 2008 - Jan 2014
Senior Operations Supervisor
Long Island Power Authority / National Grid Jul 1996 - Dec 2008
Meter Service Representative
Coinmach Corporation Super Laundry Jan 1994 - Jul 1996
Service Manager

Nassau Community College 1991 - 1992
Farmingdale State College 1989 - 1991
Associates, Associate of Arts, Management, Hospitality

Process Improvement
Project Planning
Management
Project Management
Customer Service
Operations Management
Leadership
Business Process Improvement
Training
Supervisory Skills
Analysis
Team Building
Microsoft Excel
Performance Management
Electric Power
Microsoft Word
Employee Relations
Powerpoint
Microsoft Office
Public Speaking
Customer Satisfaction
Customer Experience
Coaching
Leadership Development
Inventory Management
Employee Training
Recruiting
Business Development

Photography

PSEGLI

2014 to 2000
Field Collections Supervisor
National Grid

2008 to 2013
Operations Supervisor
Meter Reader

1996 to 2008
Order Person
Coinmach Industries

1995 to 1996
Service Manager

Nassau Community College
1991 to 1992
Communications
SUNY Farmingdale
1989 to 1991
AAS in Management