Resumes
Resumes
Senior Manager, Customer Success Team
View pageLocation:
15904 Big Springs Way, San Diego, CA 92127
Industry:
Information Technology And Services
Work:
Hewlett-Packard - Sunnyvale, CA since Jun 2013
Software Support Premier Techincal Account Manager
Hewlett-Packard - Sunnyvale, CA Feb 2013 - Jun 2013
Software Support Technical Consultant
Hewlett-Packard - Cupertino, CA Sep 2010 - Feb 2013
Applications Production Engineer (SaaS)
Hewlett-Packard - Cupertino, CA Oct 2007 - Sep 2010
Technical Solutions Consultant II (SaaS)
Platinum Performance Jul 2006 - Aug 2007
Systems and Network Administrator
Software Support Premier Techincal Account Manager
Hewlett-Packard - Sunnyvale, CA Feb 2013 - Jun 2013
Software Support Technical Consultant
Hewlett-Packard - Cupertino, CA Sep 2010 - Feb 2013
Applications Production Engineer (SaaS)
Hewlett-Packard - Cupertino, CA Oct 2007 - Sep 2010
Technical Solutions Consultant II (SaaS)
Platinum Performance Jul 2006 - Aug 2007
Systems and Network Administrator
Education:
California Polytechnic State University-San Luis Obispo 2001 - 2006
BS, Computer Engineering
BS, Computer Engineering
Skills:
Saas
Data Center
Technical Support
Management
Cloud Computing
Account Management
Itil
Tcp/Ip
Bsm
Cross Functional Team Leadership
Project Management
Integration
Enterprise Software
Shell Scripting
Escalations Management
Problem Management
Hp Business Service Management
Hp Business Availability Center
Scripting
Omi
C
Operations Management
Hp Virtual User Generator
Hp Ucmdb
Sql
Bpm
Tsia
Vugen
Support Advocacy
Akamai
Data Center
Technical Support
Management
Cloud Computing
Account Management
Itil
Tcp/Ip
Bsm
Cross Functional Team Leadership
Project Management
Integration
Enterprise Software
Shell Scripting
Escalations Management
Problem Management
Hp Business Service Management
Hp Business Availability Center
Scripting
Omi
C
Operations Management
Hp Virtual User Generator
Hp Ucmdb
Sql
Bpm
Tsia
Vugen
Support Advocacy
Akamai
Interests:
Health
Languages:
English
Spanish
Thai
Spanish
Thai
Certifications:
Tsia’s Certified Support Professional I
Itil V3
Management Academy Bronze
Itil V3
Management Academy Bronze
Software Support Technical Consultant At Hewlett-Packard
View pagePosition:
Software Support Technical Consultant at Hewlett-Packard, Software Support Technical Consultant at Hewlett-Packard, Applications Production Engineer (SaaS) at Hewlett-Packard
Location:
San Francisco Bay Area
Industry:
Information Technology and Services
Work:
Hewlett-Packard - Sunnyvale, CA since Feb 2013
Software Support Technical Consultant
Hewlett-Packard - Cupertino, CA since Sep 2010
Applications Production Engineer (SaaS)
Hewlett-Packard - Cupertino, CA Oct 2007 - Sep 2010
Technical Solutions Consultant II (SaaS)
Platinum Performance Jul 2006 - Aug 2007
Systems and Network Administrator
Software Support Technical Consultant
Hewlett-Packard - Cupertino, CA since Sep 2010
Applications Production Engineer (SaaS)
Hewlett-Packard - Cupertino, CA Oct 2007 - Sep 2010
Technical Solutions Consultant II (SaaS)
Platinum Performance Jul 2006 - Aug 2007
Systems and Network Administrator
Education:
California Polytechnic State University-San Luis Obispo 2001 - 2006
BS, Computer Engineering
BS, Computer Engineering
Skills:
HP Virtual User Generator (VuGen)
HP Business Availability Center (BAC)
HP Business Service Management (BSM)
HP uCMDB
SiteScope
Cloud Computing
Scripting
C
SaaS
SQL
TCP/IP
ITIL
Shell Scripting
Data Center
HP Business Availability Center (BAC)
HP Business Service Management (BSM)
HP uCMDB
SiteScope
Cloud Computing
Scripting
C
SaaS
SQL
TCP/IP
ITIL
Shell Scripting
Data Center
Honor & Awards:
Competent Communicator, Toastmastsers International; 2008
Certifications:
ITIL v3, EXIN