Michael P Stanard

Beachwood, OH

Mechanical Or Industrial Engineering

Eaton
Senior Information Technology Analyst
Eaton
It Analyst
Progressive Insurance Jun 2006 - Dec 2011
It Quality Assurance Analyst
Progressive Insurance Feb 2005 - Oct 2005
It Helpdesk Analyst Ii and Iii
United States Army Reserve Jul 1995 - Jul 1999
Cavalry Scout

University of Phoenix 2006 - 2011
Bachelors Notre Dame - Cathedral Latin School 1991 - 1995
University of Phoenix 1987 - 1993
Bachelors

Executive Support
Microsoft Operating Systems
Itil
Troubleshooting
Bmc Remedy
Sharepoint
Powershell
Outlook
Windows 7
Cisco Telepresence
Software Documentation
System Testing
Test Cases
Qtp
Requirements Analysis
User Acceptance Testing
Testing
Sql
Quality Center
Software Quality Assurance
Business Analysis
.Net
Test Planning
Active Directory
Manual Testing
Regression Testing
Visio
Sccm
Vbscript
Test Automation
Sdlc
Quality Assurance
Hp Quality Center
Emc Avamar
Change
Application Support
Technical Support
Leadership
Customer Service
Networking
Network Administration

Windows 7, Configuring
Itil Foundation Certificate
Mcps: Microsoft Certified Professional
Microsoft, License E418-6645
Exin, License 5052767.20276073
Microsoft
License E418-6645
License 5052767.20276073
Mcps: Microsoft Certified Professional (Link)

United States

Progressive Insurance
Mayfield Village, OH
Feb 2004 to Nov 2005
IT Help Desk Support Tier II

University of Phoenix
Phoenix, AZ
Jan 2007 to Jan 2011
B.S. Information Technology in Information Technology
ITT Technical Institute
Strongsville, OH
Jan 2001 to Jan 2004
A.A.S. Computer Networking Systems in Computer Networking Systems

Rank: Specialist Jul 1995 to Jul 1999
Branch: United States ArmyL.i.location.original

Quality Assurance, Programming, Desktop Support, Microsoft Visual Studio, SQL, Microsoft C Sharp, VB Scripting, Quick-Test Professional, Quality Center, Avaya PBX, Avaya IP Agent, FIT, Microsoft Sharepoint, Microsoft Office, Microsoft Outlook, Lotus Notes