Melissa A Middendorp

Chicago, IL

Information Technology And Services

Discover Financial Services
Pmo Project and Program Manager
Arthur J. Gallagher & Co. Oct 2013 - Mar 2017
Bsd Pmo Project Manager
Baxter International Inc. Mar 2013 - Sep 2013
Global Pmo Project Manager
Sears Holdings Corporation Jul 2010 - Aug 2012
It and Business Process Management
Volkswagen of America, Inc Nov 2007 - Oct 2009
Senior Pmo Program and Project Portfolio Specialist

Harper College 1995
Mchenry College 1992

Visio
Ms Project
Sharepoint
Business Objects
Pmbok
Access
Project Server
Itil
Websphere
Microsoft Excel
Powerpoint
Microsoft Word
Sdlc
Pmo
Process Improvement
Project Portfolio Management
Business Process
Cross Functional Team Leadership
Project Management
Analysis
Risk Management
Software Documentation
Business Analysis
It Service Management
Information Technology
Process Management
Business Process Improvement
Quality Assurance
Software Implementation
Waterfall
Software Development
Business Process Mapping
Training
Change Management
Management
Leadership
Consulting
Program Management
Microsoft Project
Agile Methodologies
Enterprise Software
Team Leadership

Dutch

Sears Holdings

Jul 2010 to Present
IT/Business Process Management, Sr Analyst
Volkswagen Group of America
Libertyville, IL
Nov 2007 to Oct 2009
PMO Project / Portfolio Specialist
eLoyalty
Glenview, IL
Mar 2007 to Nov 2007
PMO Portfolio Mgr
TicketsNow
McHenry, IL
Nov 2005 to Oct 2006
PMO Project Mgr
Volkswagen Group of America

Oct 2004 to Nov 2005
Sr. Quality Assurance Analyst
International Corp
Warrenville, IL
Apr 2004 to Jul 2004
Jr. Project Manager / PMO Consultant (Client-BP)
Shell Global Solutions
Rotterdam
Nov 2002 to Mar 2004
Sr. Program Analyst
Maxim Group Consultants
Libertyville, IL
Oct 2000 to Mar 2001
Project Analyst - Consultant (Client-Volkswagen Group of America)
Capitol Furniture Dist

Feb 1999 to Jul 2000
MS Applications Development Manager
Deloitte & Touche

Jul 1998 to Feb 1999
Jr. Project Manager - Consultant

William Rainey Harper College
1994 to 1995
Computer/Business
McHenry College
1990 to 1992
General / Business

PMO Portfolio Management, PMO/IT Governance, ITIL, COBIT, PMBOK, SharePoint, MS Project, PlanView, Project Server, Access, Excel, Word, PowerPoint, Visio, VBA, Crystal Reports, Lotus Notes, Business Objects, IBM WebSphere Modeler, SDLC (Waterfall & Agile)