Resumes
Resumes
Senior Manager, Customer Experience
View pageLocation:
1170 Chickasaw Dr, London, OH 43140
Industry:
Education Management
Work:
School Board Member Jul 2018 - Apr 2019
Columbus Arts and Technology Academy
Columbus Arts and Technology Academy Jul 2014 - Jun 2018
School Board President
Mid Ohio Flag Football Jul 2014 - Jun 2018
Executive Director
S&P Global Jul 2014 - Jun 2018
Senior Manager, Customer Experience
Mcgraw-Hill Education Jul 2014 - Jun 2018
Senior Manager, Operations Digital Customer Experience
Columbus Arts and Technology Academy
Columbus Arts and Technology Academy Jul 2014 - Jun 2018
School Board President
Mid Ohio Flag Football Jul 2014 - Jun 2018
Executive Director
S&P Global Jul 2014 - Jun 2018
Senior Manager, Customer Experience
Mcgraw-Hill Education Jul 2014 - Jun 2018
Senior Manager, Operations Digital Customer Experience
Education:
Western Governors University 2018 - 2021
Skills:
Root Cause Analysis
Leadership
Management
Team Building
Training
Six Sigma
P&L Management
Performance Management
Copc
Iex
Customer Experience Management
Employee Engagement
Business Process Improvement
Cardiopulmonary Resuscitation
Automated External Defibrillator
First Aid
First Aid Training
Customer Service
Operations Management
Customer Satisfaction
Microsoft Office
Team Leadership
Leadership
Management
Team Building
Training
Six Sigma
P&L Management
Performance Management
Copc
Iex
Customer Experience Management
Employee Engagement
Business Process Improvement
Cardiopulmonary Resuscitation
Automated External Defibrillator
First Aid
First Aid Training
Customer Service
Operations Management
Customer Satisfaction
Microsoft Office
Team Leadership
Certifications:
Web Development Foundations: Full-Stack Vs Front-End
Web Programming Foundations
Becoming A Thought Leader
Practicing Fairness As A Manager
Managing In Difficult Times
Creating A Culture of Change
Succession Planning
Strategic Partnerships
Rewarding Employee Performance
Improving Employee Performance
Business Law For Managers
Using Questions To Foster Critical Thinking and Curiosity
Delegating Tasks
Preventing Harassment In the Workplace
Learning Web Analytics
Microsoft Planner Essential Training
Learning Slack
Prioritizing Your Tasks
Strategic Thinking
Web Programming Foundations
Becoming A Thought Leader
Practicing Fairness As A Manager
Managing In Difficult Times
Creating A Culture of Change
Succession Planning
Strategic Partnerships
Rewarding Employee Performance
Improving Employee Performance
Business Law For Managers
Using Questions To Foster Critical Thinking and Curiosity
Delegating Tasks
Preventing Harassment In the Workplace
Learning Web Analytics
Microsoft Planner Essential Training
Learning Slack
Prioritizing Your Tasks
Strategic Thinking