Maria Cynthia Flores

QUEST DIAGNOSTICS

Nov 2007 to 2000
Laboratory Technician/Specimen Processing
Van Nuys Womens Clinic
Van Nuys, CA
Dec 2006 to Feb 2007
Medical Assistant/Back Office
United Education Institute
Van Nuys, CA
May 2006 to Dec 2006
Teachers Assistant
Sears Roebuck and Co
Valencia, CA
Jan 2006 to Jun 2006
Customer and Merchandise Assistant

Wella Sebastian

May 2005 to Feb 2007
Customer Service /Support Team
Innovations

Aug 2001 to May 2005
Customer Service

Marinello School of Beauty
West Covina, CA
Mar 2013
Cosmetology

Supervisory experience in Customer Relations. Skilled at problem resolution in a fast-paced environment. Excellent interpersonal communication skills; excel in assuring that customer needs are met and satisfactory answers to problems and questions are provided. Excellent computer skills including PC, Windows, Microsoft, Excel, Outlook, Lotus Notes, VISTA, SAP, and Avaya Typing 35+ wpm 10-Key by Touch 9 years of Call Center experience

ONIX HOTELS
Barcelona, Barcelona
Oct 2006 to Jul 2014
OPERATIONS MANAGER

UNIVERSITY OF BARCELONE
Barcelona, Barcelona
2007 to 2008
POSTGRADUATED in COACHING AND LIDERSHIP
UNIVERSITY OF BARCELONE
Barcelona, Barcelona
2006 to 2007
MASTER in HUMAN RESOURCES
UNIVERSITY CANDIDO MENDES
Rio de Janeiro, RJ
2002 to 2003
MBA in TOURISM AND ENTERTAINMENT
UNIVERSITY SAN MARTIN DE PORRES
Lima, Lima
1988 to 1992
DEGREE in TOURISM AND HOSPITALITY

Youth Policy Institute

Sep 2014 to 2000
Planning & Case Manager Social Work Intern
Our House Grief Support Center

Jul 2014 to 2000
Grief Group Leader
Family Crisis Center

Jul 2012 to 2000
Residential Care Manager
Homeless Outreach Program Integrative Care System
Los Angeles, CA
Sep 2013 to May 2014
Clinical Therapist Intern

University of Southern California
Los Angeles, CA
2015
Masters in Social Work, Concentration in Families & Children, Emphasis Public Child Welfare.
University of California
Santa Cruz, CA
2013
Bachelors of Arts in Latin American & Latinos Studies; Minor in Education

Bilingual/ Bicultural English and Spanish proficiency; Microsoft Word, PowerPoint, Excel, JMP statistical software, Familiar with Mac

New Economics for Women
Van Nuys, CA
Sep 2010 to Apr 2013
FamilySource Center Manager
New Economics for Women
Van Nuys, CA
Oct 2009 to Sep 2010
Lead Case Manager - Homeless Prevention Project
New Economics for Women
Canoga Park, CA
Apr 2008 to Oct 2009
Manager of Family Services
W.A.V.E
Mission Hills, CA
May 2001 to Dec 2007
Administrative Assistant to the Director/Intake Coordinator

National University
Mnchen
2013 to 2013
International Business Program
National University
Woodland Hills, CA
Oct 2012
Bachelor of Arts in Business Management
Los Angeles Mission College
Sylmar, CA
Jan 2007 to Sep 2009
San Fernando High School
San Fernando, CA
Jun 1995
Business Program

Briarcrest Nursing Center
Bell Gardens, CA
May 2010 to Dec 2012
CNA/Restorative Aide
Sunray Healthcare Center
Los Angeles, CA
Jun 2008 to May 2010
CNA/Restorative Aide.
Greenfield Care Center
South Gate, CA
Feb 2005 to Mar 2009
CNA - Certified Nursing Assistant

Mira Loma Christian Adult School
Riverside, CA
2014 to 2014
High School Equivalency-GED in General Education
Genova Health Institute
Los Angeles, CA
2008 to 2008
Restorative Nurse Aide in Nursing
Subacute Solutions, Inc
Los Angeles, CA
2008 to 2008
Subacute Resident Safety for the CNA in Nursing
Genova Health Institute
Los Angeles, CA
2006 to 2006
Home Health Aide in Nursing
Technical College
Huntington Park, CA
2003 to 2003
Certified Nurse Assitant in Nursing

Bilingual in Spanish and English<br/>People Skills

B Braun
Irvine, CA
Aug 2014 to Mar 2015
Material Handler, Inspector, Loader
Kona Cleaners
Costa Mesa, CA
Jan 2014 to Jul 2014
Customer Service

About Eyes Optometric

Mar 2009 to 2000
Office Manager
La Purisima Church
Orange, CA
Oct 2000 to May 2011
Church Volunteer
Anaheim Arena Management
Anaheim, CA
Sep 2005 to Mar 2009
Customer Service Assistant
Mervyn's
Tustin, CA
Aug 2004 to Sep 2005
Team Member/Sales Associate
Villa Park Elementary
Orange, CA
Mar 2004 to Jun 2004
Instructional Assistant Internship/ Teachers Aid

El Modena High School
Orange, CA
Jun 2004
High School Diploma
American Career College
Orange, CA
Diploma