Resumes
Resumes
Branch Manager - Assistant Vice President
View pageLocation:
Bethlehem, PA
Industry:
Banking
Work:
Muhlenberg College Jan 2013 - Dec 2014
Student
Wells Fargo Jan 2013 - Dec 2014
Branch Manager - Assistant Vice President
T-Mobile Jan 2011 - Jun 2012
Team Manager
T-Mobile 2005 - 2011
Coach
T-Mobile 2002 - 2005
Customer Support and Retention Senior
Student
Wells Fargo Jan 2013 - Dec 2014
Branch Manager - Assistant Vice President
T-Mobile Jan 2011 - Jun 2012
Team Manager
T-Mobile 2005 - 2011
Coach
T-Mobile 2002 - 2005
Customer Support and Retention Senior
Education:
Muhlenberg College 2013 - 2014
Bachelors, Bachelor of Business Administration, Business Administration, Management, Business Administration and Management
Bachelors, Bachelor of Business Administration, Business Administration, Management, Business Administration and Management
Skills:
Call Center
Telecommunications
Customer Experience
Team Leadership
Wireless
Workforce Management
Customer Satisfaction
Technical Support
Management
Supervising
Build Strong Teams
Flawless Execution
Coaching
Action Plan Development
Leadership Development
Communication
Team Building
Call Centers
Team Management
Employee Training
Mobile Devices
Customer Service
Avaya
Customer Retention
Change Management
Quality Assurance
Process Improvement
Troubleshooting
Training
Blackberry
Call Center Development
Cellular Communications
Contact Centers
Cross Functional Team Leadership
Leadership
Performance Management
Software Documentation
Strategy
Time Management
Vendor Management
Performance Improvement
Interviews
Hiring
Conflict Resolution
Technical Training
Business Process Improvement
Wireless Technologies
Telecommunications
Customer Experience
Team Leadership
Wireless
Workforce Management
Customer Satisfaction
Technical Support
Management
Supervising
Build Strong Teams
Flawless Execution
Coaching
Action Plan Development
Leadership Development
Communication
Team Building
Call Centers
Team Management
Employee Training
Mobile Devices
Customer Service
Avaya
Customer Retention
Change Management
Quality Assurance
Process Improvement
Troubleshooting
Training
Blackberry
Call Center Development
Cellular Communications
Contact Centers
Cross Functional Team Leadership
Leadership
Performance Management
Software Documentation
Strategy
Time Management
Vendor Management
Performance Improvement
Interviews
Hiring
Conflict Resolution
Technical Training
Business Process Improvement
Wireless Technologies
Interests:
Education
Languages:
English
Spanish
Spanish
Lizale Ramos
View page
Lizale Ramos Bethlehem, PA
View pageWork:
T-Mobile USA
2011 to 2012
Technical Support Team Manager
T-Mobile USA
Jun 2010 to Jan 2011
Point of contact for Technical Support Manager
T-Mobile USA
2005 to 2011
Technical Support Coach
T-Mobile USA
2002 to 2005
Customer Support/Retention Senior
T-Mobile USA
2001 to 2002
Customer Support Representative
2011 to 2012
Technical Support Team Manager
T-Mobile USA
Jun 2010 to Jan 2011
Point of contact for Technical Support Manager
T-Mobile USA
2005 to 2011
Technical Support Coach
T-Mobile USA
2002 to 2005
Customer Support/Retention Senior
T-Mobile USA
2001 to 2002
Customer Support Representative