Kurt A Muro

176 A Wert Ave, Trenton, NJ

Pharmaceuticals

Training
Process Improvement
Call Center
Customer Service
Customer Satisfaction
Crm
Team Building
Customer Retention
Workforce Management
Team Leadership
Coaching
Management
Call Center Development
Call Centers
Interviews
Leadership
Outsourcing
Time Management
Sales
Recruiting
Account Management
Customer Experience
Microsoft Office
Sales Management
Sales Operations
Cold Calling
Analysis
Sales Process
Business Development

Law Offices of Eric A. Shore

Jan 2012 to Present
Client Service Supervisor
Braun Research
Princeton, NJ
Jun 2010 to Oct 2010
Call Center Manager
Horizon Blue Cross Blue Shield
Mount Laurel, NJ
Mar 2008 to Jul 2009
Claims Supervisor
Marshall and Swift/Boeckh
Lawrence, NJ
Jun 2002 to Oct 2007
Senior Supervisor
Roper Starch World Wide
Hamilton, NJ
Sep 1997 to Apr 2000
Weekend Call Center Supervisor

McCorristin Catholic High School
Trenton, NJ
1993 to 1997
High School Diploma