Resumes
Resumes
Director, Business Transformation
View pageLocation:
Rochester, NY
Industry:
Information Technology And Services
Work:
Xerox - Rochester, New York Area since Jan 2012
Corporate Business Transformation Manager
Xerox - Rochester, New York Area Sep 2008 - Dec 2011
Program Manager
Conde' Nast Publications Oct 1995 - Feb 1996
HR Assistant
Corporate Business Transformation Manager
Xerox - Rochester, New York Area Sep 2008 - Dec 2011
Program Manager
Conde' Nast Publications Oct 1995 - Feb 1996
HR Assistant
Education:
Rochester Institute of Technology 1999 - 2001
MS, Human Resource Development SUNY Oswego 1990 - 1994
Bachelor of Applied Science (B.A.Sc.), Psychology
MS, Human Resource Development SUNY Oswego 1990 - 1994
Bachelor of Applied Science (B.A.Sc.), Psychology
Skills:
Outsourcing
Integration
Strategic Planning
Operations Management
Process Improvement
Project Management
Team Leadership
Vendor Management
Pmp
Relationship Management
Management
Telecommunications
Customer Experience
Crm
Call Centers
Strategy
Customer Satisfaction
Integration
Strategic Planning
Operations Management
Process Improvement
Project Management
Team Leadership
Vendor Management
Pmp
Relationship Management
Management
Telecommunications
Customer Experience
Crm
Call Centers
Strategy
Customer Satisfaction
Interests:
Human Rights
Science and Technology
Health
Science and Technology
Health
Certifications:
Lean Six Sigma Green Belt
Lean Six Sigma Black Belt
Lean Six Sigma Black Belt