Justin M Giannola

22207 Innsbrook Dr, Northville, MI 48167

Information Technology And Services

Delta Dental of Michigan
Senior Software Designer - Contact Center
Allcomm Communications Jan 2008 - Nov 2010
System Engineer and Project Manager
Delta Dental of Michigan Jan 2008 - Nov 2010
Contact Center Application Engineer
Tener Technologies, Llc Jun 2005 - Jan 2008
Senior System Engineer
Jun 2005 - Jan 2008
Senior Software Designer

Wayne State University 2003
Bachelors, Bachelor of Science, Computer Science University of Michigan 2000 - 2003
Southfield Christian School 1994 - 2000

Voip
Network Security
Troubleshooting
Information Technology
Disaster Recovery
Ivr
Sql
Tcp/Ip
Process Improvement
Network Engineering
Windows Server
Enterprise Software
Vendor Management
Project Management
Software Development
Integration
Unix
Business Process Improvement
It Strategy
It Transformation
It Solutions
It Project and Program Management
Network Architecture
System Architecture
Solution Architecture
Acd
Restful Webservices
Soap
J2Ee Web Services
Jsp
Vxml
Grxml
.Net
C#
Network Administration
Network Design
Sdlc
Business Analysis
Requirements Analysis
Itil
Agile Methodologies
Software Development Life Cycle