Resumes
Resumes
Helpdesk Knowledge Manager And Operations
View pageLocation:
2703 Heath Ave, Bronx, NY 10463
Industry:
Information Technology And Services
Work:
Morgan Stanley
Helpdesk Knowledge Manager and Operations
Morgan Stanley Sep 2009 - Jun 2016
It Service Manager
Morgan Stanley Aug 2004 - Dec 2009
Technical Support Analyst
Morgan Stanley Nov 1999 - Jul 2004
Graphic Operator\Production Support
Helpdesk Knowledge Manager and Operations
Morgan Stanley Sep 2009 - Jun 2016
It Service Manager
Morgan Stanley Aug 2004 - Dec 2009
Technical Support Analyst
Morgan Stanley Nov 1999 - Jul 2004
Graphic Operator\Production Support
Education:
Ccny School of Education 1997 - 2001
Bachelor of Engineering, Bachelors, Electrical Engineering Stony Brook University 1996 - 1997
Bachelor of Engineering, Bachelors, Electrical Engineering Stony Brook University 1996 - 1997
Skills:
Trading Systems
It Operations
It Management
Disaster Recovery
Vendor Management
Sdlc
It Strategy
Itil
Financial Services
Data Center
Business Continuity
It Service Management
Enterprise Architecture
Incident Management
Windows Server
Outsourcing
Project Management
Active Directory
Business Analysis
Integration
It Operations
It Management
Disaster Recovery
Vendor Management
Sdlc
It Strategy
Itil
Financial Services
Data Center
Business Continuity
It Service Management
Enterprise Architecture
Incident Management
Windows Server
Outsourcing
Project Management
Active Directory
Business Analysis
Integration
Languages:
English