Jay Jerome Couzins

4023 Egbert Ave, Cincinnati, OH 45220

Food Production

Luxottica Dec 2010 - Apr 2013
Director, Store Operations Workforce Management
Skidmore Sales & Distributing Co., Inc. Dec 2010 - Apr 2013
Director Business Intelligence and Erp Data Architect
Joffe Medicenter Jul 2007 - Nov 2010
Vp, Business Intelligence and Contact Center Operations
Patient Communication Center Feb 2007 - Jun 2007
Vice President
Lca-Vision Mar 2005 - Jan 2007
Director, Business Analysis

St Xavier High School
Northern Kentucky University
Bachelors, Bachelor of Science, Business Administration, Information Systems

Business Intelligence
Team Building
Strategic Planning
Process Improvement
Databases
Business Analysis
Strategy
Crm
Customer Service
Operations Management
Integration
Data Warehousing
Cross Functional Team Leadership
Retail
Data Analysis
Oracle
Performance Management
Call Centers
Forecasting
Business Objects
Business Process Improvement
Budgets
Customer Satisfaction
Training
Pl/Sql
Contact Centers
Problem Analysis
Crystal Reports
Sql
Customer Experience
Management
J Report
Programming
Web Development
Xslt
Xsl
Xsl Fo
Software Documentation
Web Applications
Customer Relationship Management
Customer Retention
Direct Marketing
Erp
Hiring
Leadership
Marketing
Operational Excellence
P&L
Sales Operations
Customer Relations