James Edward Houk

2401n Walnut St, Muncie, IN 47302

Government Administration

Indiana Housing and Community Development Authority (Ihcda)
Technical Support Specialist
University of Tennessee Apr 2016 - May 2019
It Support Technologist Iii
Indiana University Health Nov 1, 2007 - Mar 2016
Computer Technician

Western Governors University 2014 - 2018
Indiana Business College 2001 - 2002

Healthcare Information Technology
Information Technology
Troubleshooting
Customer Service
Software Installation
Technical Support
Networking
Apple Certified
Windows 10
Mobile Devices
Laptops
Outlook
Active Directory
Os X
Computer Hardware
Windows 7
Desktop Computers
Desktop Deployment
Remote Troubleshooting
Apple Hardware
Macintosh Hardware
Apple Support
Windows 8.1
Remote Desktop
Help Desk Support
Ios
Powerpoint
Hospitals
Healthcare Management
Audio Visual Support
Video Conferencing
Messaging
Office 365
Project Management Software
Customer Relationship Management
Salesforce.com
Cisco Routers
Computer Networking
Cisco Systems Products
Operating System Administration
Network Administration
Operating Systems
Service Level Agreements
Windows

Music
Movies
Electronics

Microsoft Teams Essential Training
Microsoft Planner Essential Training
Reasonable Cybersecurity For Business Leaders
Sscp Cert Prep: 4 Incident Response and Recovery
Learning Salesforce Admin (2017)
Cisco Certifications: First Steps
Ccna Security (210-260) Cert Prep: 1 Security Concepts
Ccna Security (210-260) Cert Prep: 2 Secure Access
Learning Computer Forensics

Knoxville, TN

Accounting

United States

United States