James Charles Demolen

1025 Cleveland Ave, Lincoln Park, MI 48146

Information Technology And Services

Comcast Cable - Ann Arbor, MI since Apr 2011
CAE / TSS Level 2
Vision IT Nov 2010 - Jan 2011
Computer Refresh Technician
TAC Automotive Jan 1997 - Jan 2008
Technical Information Support Engineer
Kelly Services Jan 1994 - Jan 1997
Temporary Office Personnel

A-Tips 2009 - 2009
Certification, A+ Henry Ford Community College 1983 - 1986
Associates, Electronics / Computers Lincoln Park High

Troubleshooting
Technical Support
Hardware
Computer Hardware
Call Centers
Operating Systems
Microsoft Office
Telecommunications
Wireless Networking
Networking
Databases
Customer Service
Laptops
Help Desk Support
Tcp/Ip
Windows 7
Computer Security
Leadership
Management
Training
Desk Top Support
Office 2010
Blackberry
Subnetting
Software Installation
Network Administration
Ip
Internet Protocol Suite
Hp Products
Call Center
Billing

Xfinity Comcast

Apr 2011 to 2000
Customer Account Executive / Technical Support Specialist
Vision IT
Detroit, MI
Nov 2010 to Jan 2011
Computer Refresh Technician
TAC Automotive
Dearborn, MI
Nov 1997 to Jul 2008
Technical Information Support Engineer (TISE)
Kelly Services
Dearborn, MI
Mar 1994 to Nov 1997
Temp Office Personel

A-tips Vocational
Wayne, MI
Feb 2009 to Sep 2009
Vocational in Business Analyst
Henry Ford Community College
Dearborn, MI
Sep 1983 to Jun 1986
Technology, Computer Science

Member ship and Certifications CompTIA A+ Brainbench.com Win7 Desktop Linkedin.com Desktop Support Professionals group