Ioannis Saratsidis

New York, NY

Information Technology And Services

Graduation Source - Port Chester, NY since Apr 2012
Director, Information Technology
PC Pal Global - Norwalk, Connecticut since Apr 1999
President
Premium Retail Services - St. Louis, Missouri Jan 2010 - Jun 2012
Training and Installation Associate
Metro Business Systems - Stamford, Connecticut Oct 2008 - Jul 2009
Technical Support Specialist
GE - Stamford, Connecticut Oct 2007 - Jun 2009
Technical Support Specialist

University of Phoenix 2010 - 2012
MBA University of Phoenix 2008 - 2010
BS, Information Technology

Servers
Technical Support
Windows Server
Hardware
Active Directory
Network Security
Troubleshooting
System Administration
Computer Hardware
Disaster Recovery
Microsoft Exchange
Software Installation
Operating Systems
It Operations
Help Desk Support
System Deployment
Computer Repair
Printers
Information Security
Customer Service
Problem Solving
Inventory Management
Laptops
Software Documentation
Service Delivery
Customer Relations
Network Administration
Team Building
Desktop Support
Process Improvement
Tcp/Ip
Netsuite
Windows 7
Dns
Windows Xp
Cisco Technologies
Deployment
Cisco
Pos
Mac Os X
Furniture Assembly

New Technology
It Security
Traveling
Science and Technology
Music
Animal Welfare
Health

English
Greek

Comptia A+ Certification
Comptia Network+ Certification
Microsoft Certified Systems Engineer
Microsoft Certified Database Administrator - Sql 2000
Cisco Certified Network Professional
Novell Certified Network Engineer
Oracle Certified Professional - 9I
Public Weigher
Itil V3 Foundations
Microsoft Certified Technology Specialist - Windows 7
Mcitp - Enterprise Desktop Support Technician on Windows 7
Gamification
Comptia Linux+ (Powered By Lpi) Certification
Freshdesk Product Expert Certification
Scrum Fundamentals Certified (Sfc)
A+
Network+
License Pwt.0003226
License Qnluwcecmc

GraduationSource

Apr 2012 to 2000
Director, Information Technology
PC Pal Global

Jun 1999 to 2000
Owner and Senior Site Engineer - Freelance
Royal Bank of Scotland
Stamford, CT
Oct 2008 to Aug 2009
Service Delivery Lead
General Electric
Stamford, CT
Oct 2007 to Aug 2008
Technical Support Specialist
Blackberry, and Avaya IP Telephony equipment

2003 to 2003

University of Phoenix
2010 to 2012
Master's in Business Administration
University of Phoenix
2006 to 2010
B.S. in Information Technology