Resumes
Resumes
Vice President Global Customer Service
View pageLocation:
St, Louis, MO
Industry:
Information Technology And Services
Work:
Mastercard
Vice President Global Customer Service
Mastercard Jun 2018 - Nov 2018
Director Global Customer Services - Commercial Product Support
Mastercard Nov 2015 - Jun 2018
Director - Enterprise Data Warehouse - Business Intelligence and Adhoc Reporting
Mastercard Mar 2009 - Feb 2012
Senior Customer Operation Services
Thomson Reuters Mar 2008 - Mar 2009
Core Technical Support
Vice President Global Customer Service
Mastercard Jun 2018 - Nov 2018
Director Global Customer Services - Commercial Product Support
Mastercard Nov 2015 - Jun 2018
Director - Enterprise Data Warehouse - Business Intelligence and Adhoc Reporting
Mastercard Mar 2009 - Feb 2012
Senior Customer Operation Services
Thomson Reuters Mar 2008 - Mar 2009
Core Technical Support
Education:
Webster University 2011 - 2015
Master of Business Administration, Masters University of Missouri - Columbia 2001 - 2004
Bachelors, Bachelor of Science Southeast Missouri State University 1999 - 2001
Webster University 1986 - 1987
Masters University of Missouri
Master of Business Administration, Masters University of Missouri - Columbia 2001 - 2004
Bachelors, Bachelor of Science Southeast Missouri State University 1999 - 2001
Webster University 1986 - 1987
Masters University of Missouri
Skills:
Analysis
Customer Service
Microsoft Office
Credit Cards
Debit Cards
Payment Systems
Vbscript
Access
Virus Removal
Computer Repair
Training
Program Management
Customer Satisfaction
Sales
Leadership
Business Analysis
Vendor Management
Management
Process Improvement
Business Process Improvement
Microsoft Access
Project Management
Customer Service
Microsoft Office
Credit Cards
Debit Cards
Payment Systems
Vbscript
Access
Virus Removal
Computer Repair
Training
Program Management
Customer Satisfaction
Sales
Leadership
Business Analysis
Vendor Management
Management
Process Improvement
Business Process Improvement
Microsoft Access
Project Management
Languages:
English