Resumes
Resumes
Manager Of Customer Care And Partner Operations
View pageLocation:
165 Lancaster St, Providence, RI 02906
Industry:
Consumer Goods
Work:
Reebok - Canton, MA since Feb 2013
Associate Consumer Care Manager for Ecommerce Team
The Canvas Whale (www.TheCanvasWhale.com) - Southern Massachusetts since Sep 2012
Owner
Alert Sentry - Lakeville, MA May 2011 - May 2012
Manager of Dealer Services
Nestle Waters - Raynham, MA Jun 2010 - May 2011
Nestle Waters Project Manager
Nestle Waters North America Jun 2006 - 2009
Leadership Development
Associate Consumer Care Manager for Ecommerce Team
The Canvas Whale (www.TheCanvasWhale.com) - Southern Massachusetts since Sep 2012
Owner
Alert Sentry - Lakeville, MA May 2011 - May 2012
Manager of Dealer Services
Nestle Waters - Raynham, MA Jun 2010 - May 2011
Nestle Waters Project Manager
Nestle Waters North America Jun 2006 - 2009
Leadership Development
Education:
University of Massachusetts Dartmouth 2003 - 2007
Bachelors, Marketing University of Massachusetts Dartmouth 2003 - 2007
Minor, Writing/Communications
Bachelors, Marketing University of Massachusetts Dartmouth 2003 - 2007
Minor, Writing/Communications
Skills:
Customer Service
Retail
Microsoft Office
Social Media
Powerpoint
Customer Relations
Microsoft Excel
Management
Microsoft Word
Sales
Outlook
Leadership
Customer Relationship Management
Marketing
Team Leadership
3Rd Party Relationships
Cross Functional Team Leadership
Vendor Management
Account Management
Excel
Word
Training
Customer Satisfaction
Customer Experience
Salesforce.com
Team Building
Project Management
E Commerce
Analytics
Strategy
Html
Salesforce.com Implementation
Adobe Photoshop
Adobe Analytics
Hybris
Demandware
Oracle Applications
Trello
Customer Insight
Net Promoter Score
Data Analysis
P&L Management
Contract Negotiation
Contract Management
Sales Operations
Strategic Planning
Recruiting
Forecasting
Business Development
Email Marketing
Retail
Microsoft Office
Social Media
Powerpoint
Customer Relations
Microsoft Excel
Management
Microsoft Word
Sales
Outlook
Leadership
Customer Relationship Management
Marketing
Team Leadership
3Rd Party Relationships
Cross Functional Team Leadership
Vendor Management
Account Management
Excel
Word
Training
Customer Satisfaction
Customer Experience
Salesforce.com
Team Building
Project Management
E Commerce
Analytics
Strategy
Html
Salesforce.com Implementation
Adobe Photoshop
Adobe Analytics
Hybris
Demandware
Oracle Applications
Trello
Customer Insight
Net Promoter Score
Data Analysis
P&L Management
Contract Negotiation
Contract Management
Sales Operations
Strategic Planning
Recruiting
Forecasting
Business Development
Email Marketing
Interests:
Musician
Writing
Photography
Sports
Webpage Editing
Writing
Photography
Sports
Webpage Editing
Manager Of Customer Experience And Partner Operations
View pageLocation:
Attleboro, MA
Work:
Sonos, Inc.
Manager of Customer Experience and Partner Operations
Manager of Customer Experience and Partner Operations
Erich Jeanmaire Marshfield, MA
View pageWork:
ALERT SENTRY
Lakeville, MA
May 2011 to May 2012
Manager of Dealer Services/Project Manager
NESTLE WATERS NORTH AMERICA
Raynham, MA
Jun 2010 to May 2011
Project Manager
Nestle Waters North America
Raynham, MA
May 2008 to Jun 2010
Leadership Development/Customer Service Leader
Lakeville, MA
May 2011 to May 2012
Manager of Dealer Services/Project Manager
NESTLE WATERS NORTH AMERICA
Raynham, MA
Jun 2010 to May 2011
Project Manager
Nestle Waters North America
Raynham, MA
May 2008 to Jun 2010
Leadership Development/Customer Service Leader
Education:
UNIVERSITY OF MASSACHUSETTS
Dartmouth, MA
Jan 2008
Bachelor of Science in Marketing l
Dartmouth, MA
Jan 2008
Bachelor of Science in Marketing l
Skills:
Tech Skills: QuickBooks, Photoshop, Lightroom, MS Project, Sales Database, Crystal Reports, MS Office (Word, Access, Excel, PowerPoint) Web/Multimedia: HTML, Graphic Design, Java Other Skills: Corporate Communications Team Leadership Web & Print Content Development Recruited & Training Experience Advanced Hardware Setup Creative Development of Training Materials Sales & Support Project Management Call Center Technology/Servers