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Eric Warren Tamblyn

from Murphy, TX
Age ~57

Eric Tamblyn Phones & Addresses

  • 421 Greenfield Dr, Murphy, TX 75094 (972) 423-3250
  • 1909 Keystone Dr, Plano, TX 75075
  • Schaumburg, IL
  • Irving, TX
  • Phoenix, AZ
  • Colton, TX
  • Sarasota, FL
  • Skokie, IL
  • 421 Greenfield Dr, Murphy, TX 75094

Resumes

Resumes

Eric Tamblyn Photo 1

Vice President Cx And Hcm Strategy And Business Development

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Location:
Dallas, TX
Industry:
Telecommunications
Work:
Genesys Aug 2015 - Jan 2019
Vice President of Product Marketing

Oracle Aug 2015 - Jan 2019
Vice President Cx and Hcm Strategy and Business Development

Genesys Aug 1, 2003 - Jul 2015
Global Vice President, Guru Managed Services

Genesys Jan 2008 - Apr 2012
Vice President Product Marketing

Nokia Jan 2010 - Jan 2012
Vice President, Product Marketing-Genesys
Education:
Southern Methodist University - Cox School of Business 1998 - 1999
Arizona State University 1985 - 1989
Skills:
Enterprise Software
Product Management
Go To Market Strategy
Saas
Ivr
Pre Sales
Product Marketing
Telecommunications
Mobile Devices
Solution Selling
Cloud Computing
Professional Services
Call Centers
Unified Communications
Contact Centers
Integration
Managed Services
Genesys
Account Management
Management
Strategic Partnerships
Crm
Leadership
Sales
Channel Partners
Voip
Salesforce.com
Sales Engineering
Customer Experience
Speech Recognition
Business Development
Cti
Marketing
Business Alliances
Start Ups
Sales Management
Direct Sales
Sales Enablement
Partner Management
Lead Generation
Demand Generation
Sip
Channel
Telephony
Messaging
Public Speaking
Call Center
Software Industry
Mobile Technology
Multi Channel Marketing
Eric Tamblyn Photo 2

Eric Tamblyn

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Location:
Dallas, TX
Industry:
Computer Software
Eric Tamblyn Photo 3

Eric Tamblyn

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Location:
421 Greenfield Dr, Plano, TX 75094
Work:
Alcatel-Lucent
Vice President, Product Marketing
Eric Tamblyn Photo 4

Eric Tamblyn

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Publications

Us Patents

System And Method For Addressing Communication Issues For Contact Center Service Quality

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US Patent:
20160036972, Feb 4, 2016
Filed:
Jul 29, 2014
Appl. No.:
14/445629
Inventors:
- Daly City CA, US
Yochai Konig - San Francisco CA, US
Vyacheslav Zhakov - Burlingame CA, US
Vyacheslav Sayko - Walnut Creek CA, US
Eric Tamblyn - Murphy TX, US
International Classification:
H04M 3/51
H04M 3/22
Abstract:
A system and method include a processor and a memory, where the memory stores instructions, which when executed by the processor, causes the processor to determine whether a session is hard-to-understand. When the session is hard-to-understand the processor provides an adjustment for the session.

System And Method For Addressing Hard-To-Understand For Contact Center Service Quality

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US Patent:
20160036980, Feb 4, 2016
Filed:
Jul 29, 2014
Appl. No.:
14/445646
Inventors:
- Daly City CA, US
Yochai Konig - San Francisco CA, US
Vyacheslav Zhakov - Burlingame CA, US
Vyacheslav Sayko - Walnut Creek CA, US
Eric Tamblyn - Murphy TX, US
International Classification:
H04M 3/523
H04M 3/51
H04M 3/22
Abstract:
A system and method include a processor and a memory, where the memory stores instructions, which when executed by the processor, causes the processor to determine whether a session is hard-to-understand. When the session is hard-to-understand the processor provides an adjustment for the session.

System And Method For Bridging Online Customer Experience

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US Patent:
20150350435, Dec 3, 2015
Filed:
Aug 4, 2014
Appl. No.:
14/451338
Inventors:
- Daly City CA, US
Chad David Hendren - Elkhorn NE, US
Arnaud Lejeune - Chicago IL, US
Eric Tamblyn - Murphy TX, US
Simon Wright - Sheffield, GB
Yochai Konig - San Francisco CA, US
International Classification:
H04M 3/51
G06Q 30/02
Abstract:
A system and method for aggregating a customer's anonymous online experience and associating it to the customer once the customer is known. A server monitors and aggregates data on anonymous interactions between a customer and a website. The collected data is stored in a data store in association with a code. The server detects occurrence of a trigger event as the data is collected, and the code is provided to the customer in response to detecting the trigger event. When the customer presents the code at the retail store, a retail store device sends a message including the code to the server. The retail store device also provides other identification information of the customer. The server may then associate the anonymous data to customer based on the identification information.
Eric Warren Tamblyn from Murphy, TX, age ~57 Get Report