Donna Alejandra Falkenberg

San Antonio, TX

Facilities Services

Unitedhealth Group
Senior Specialist
Seeking Dec 2018 - Mar 2019
Unemployed
Wellmed Medical Management Dec 2018 - Mar 2019
Medical Billing
Jpmorgan Chase & Co. Dec 2018 - Mar 2019
Chase Fraud Operations
Jpmorgan Chase & Co. Dec 2018 - Mar 2019
Branch Operations

Universidad De Guadalajara 2005 - 2005
Online Sitel University 1997 - 2000
Universidad De Guadalajara 1999 - 2000
Clark High School 1989 - 1993

Customer Service
Leadership
Sales
Training
Microsoft Excel
Management
Microsoft Office
Strategic Planning
Microsoft Word
Operations Management
Crm
Budgets
Team Building
Business Development
Event Planning
Social Media
Banking
Recruiting
Start Ups
Marketing
Sales Management
Coaching
Marketing Strategy
Time Management
Excel
Word
Customer Relations
Merchandising
Problem Solving
Billingual Translator
Recruiter
Trainer
New Business Development
Customer Satisfaction
Social Networking
Call Centers
Account Management
Consulting
Event Management
Process Improvement
Customer Retention
Customer Experience
Strategy
Small Business
Business Operations
Financial Analysis
Spanish
Forecasting
Team Leadership
English

Pay It Foward
That Is To Always Serve

Spanish
English

eye-deal vision
San Antonio, TX
2014 to Aug 2014
Eye-Deal Vison Assitant Manager
Enhance Services (Chase)
San Antonio, TX
Oct 2005 to Jan 2012
Manager of Operations
JpMorgan Chase
San Antonio, TX
Jan 2010 to Jul 2011
Performance Manager Anylast
Providian Financial

2002 to 2004
Inbound representative

Sitel University
2000 to 2001
Management

hired, trained, managed 250 plus employees, had the top performing sight in San Antonio.