Diane A Burkert

San Francisco, CA

Information Technology And Services

Csaa Insurance Group, A Aaa Insurer
Director, Enterprise Deskside Services
Csaa Insurance Group, A Aaa Insurer Jan 2005 - Apr 2007
It Account Executive

University of San Francisco 1997 - 1999
Golden Gate University 1997 - 1999
Master of Science, Masters, Telecommunications, Management

San Francisco, CA

Insurance

Amazon Logistics
Manager, Delivery Operations
Csaa Insurance Group, A Aaa Insurer Apr 2007 - 2018
Enterprise Deskside Services Executive
Csaa Insurance Group, A Aaa Insurer Feb 2005 - Apr 2007
It Account Executive
Csaa Insurance Group, A Aaa Insurer 2002 - 2005
Senior Manager, It Systems Management
Providian Financial Jan 2000 - Jan 2002
It Project Manager

Examination Institute For Information Science 2004 - 2004
Golden Gate University 1998 - 1999
Master of Science, Masters, Telecommunications, Management University of San Francisco 1992 - 1994
Bachelors, Bachelor of Science, Information Systems Management Lowell High School

Itil
Vendor Management
Process Improvement
Program Management
Pmp
Business Process Improvement
Enterprise Software
Leadership
Business Analysis
Sdlc
Business Process
It Strategy
Pmo
Project Management
Service Desk
Insurance
It Management
Information Technology
Visio
Business Requirements
Integration
Enterprise Architecture
It Service Management
Risk Management
Software Documentation
Software Project Management
Requirements Gathering
Requirements Analysis
It Operations
Business Intelligence
Governance
Agile Project Management
Call Centers
Desktop Support Management
Resource Management
Process Engineering
Women Leaders
Ms Project
Disaster Recovery
Sharepoint
Team Building
Project Management Office
Software Development Life Cycle
Customer Service
Team Leadership
Management
Strategy
Cross Functional Team Leadership
Change Management
Project Portfolio Management