Resumes
Resumes
Claims Customer Service Manager
View pageLocation:
Columbia, SC
Industry:
Insurance
Work:
Bluecross Blueshield of South Carolina
Claims Customer Service Manager
Claims Customer Service Manager
Education:
Limestone College 2004 - 2008
Bachelors, Bachelor of Science, Business Administration, Management, Business Administration and Management
Bachelors, Bachelor of Science, Business Administration, Management, Business Administration and Management
Skills:
Customer Service
Problem Solving
Management
Claims Management
Claims Handling
Claims Resolution
Customer Service Management
Process Improvement
Interviews
Internal Communications
Client Liason
Medical Records
Clinical Supervision
Appeals
Health Fairs
Client Relations
Data Analysis
Leadership Development
Cross Functional Team Leadership
Team Motivation
Strategic Planning
Strategic Vision
Customer Satisfaction
Customer Retention
Problem Solving
Management
Claims Management
Claims Handling
Claims Resolution
Customer Service Management
Process Improvement
Interviews
Internal Communications
Client Liason
Medical Records
Clinical Supervision
Appeals
Health Fairs
Client Relations
Data Analysis
Leadership Development
Cross Functional Team Leadership
Team Motivation
Strategic Planning
Strategic Vision
Customer Satisfaction
Customer Retention
Languages:
English
Delicia Heatley Columbia, SC
View pageWork:
Claims
2011 to 2000
Customer Service Manager
Blue Cross Blue Shield of South Carolina
2005 to 2011
Billing/Eligibility Supervisor
Blue Cross Blue Shield of South Carolina
2004 to 2005
Member Service Coordinator
Blue Cross Blue Shield of South Carolina
1999 to 2004
Customer Service Representative I/II
2011 to 2000
Customer Service Manager
Blue Cross Blue Shield of South Carolina
2005 to 2011
Billing/Eligibility Supervisor
Blue Cross Blue Shield of South Carolina
2004 to 2005
Member Service Coordinator
Blue Cross Blue Shield of South Carolina
1999 to 2004
Customer Service Representative I/II
Education:
Limestone College
Columbia, SC
May 2008
B. S. in BUSINESS MANAGEMENT
Limestone College
Columbia, SC
2004 to 2005
ASSOCIATE OF ARTS
Columbia, SC
May 2008
B. S. in BUSINESS MANAGEMENT
Limestone College
Columbia, SC
2004 to 2005
ASSOCIATE OF ARTS