Resumes
Resumes
Operations Support, Concierge, Front Desk Operations At The Walt Disney Company
View pagePosition:
Operations Support, Concierge, Front Desk Operations at The Walt Disney Company
Location:
Orlando, Florida Area
Industry:
Sports
Work:
The Walt Disney Company - Disney's All Star Resorts since Jan 2012
Operations Support, Concierge, Front Desk Operations
The Walt Disney Company - Lake Buena Vista, FL Apr 2011 - Jan 2012
Research Specialist II
The Walt Disney Company May 2003 - Apr 2011
Attraction and Merchandise Host
Amateur Athletic Union May 2010 - Aug 2010
Operations Intern AAU Event Operations
University of Florida Athletic Association Jan 2009 - May 2010
Marketing and Promotions Department
Operations Support, Concierge, Front Desk Operations
The Walt Disney Company - Lake Buena Vista, FL Apr 2011 - Jan 2012
Research Specialist II
The Walt Disney Company May 2003 - Apr 2011
Attraction and Merchandise Host
Amateur Athletic Union May 2010 - Aug 2010
Operations Intern AAU Event Operations
University of Florida Athletic Association Jan 2009 - May 2010
Marketing and Promotions Department
Education:
University of Florida 2005 - 2010
Bachelor of Science, Sport Management, Hospitality Gateway High School 2001 - 2005
International Baccalaureate Diploma, International Baccalaureate
Bachelor of Science, Sport Management, Hospitality Gateway High School 2001 - 2005
International Baccalaureate Diploma, International Baccalaureate
Skills:
Event Planning
Event Management
Marketing
Sponsorship
Press Releases
Sports
Customer Service
Research
Teamwork
Time Management
Management
Social Media
Facebook
Public Speaking
PowerPoint
Hospitality
Guest Service Management
Concierge Services
Hotel Management
Hotel Administration
Reservation Management
Data Research
Data Collection
Back Office
Theme Parks
Event Management
Marketing
Sponsorship
Press Releases
Sports
Customer Service
Research
Teamwork
Time Management
Management
Social Media
Public Speaking
PowerPoint
Hospitality
Guest Service Management
Concierge Services
Hotel Management
Hotel Administration
Reservation Management
Data Research
Data Collection
Back Office
Theme Parks
Honor & Awards:
Guest Service Fanatic Award, Park Operations Award - 2003-2013
- Award given to Walt Disney World Cast Members whose dedication to Guest Service, the Company Philosophy, and the Safety of both Guests and Cast go above and beyond what is expected. Recipients are recognized by both colleagues and supervisors. Have had the privilege of receiving this award on one hundred-three (103) different occasions throughout my employment with the Walt Disney Company.
ServicEar, Park Operations Award - October 2007
- Recognition of “Above and Beyond” job performance, along with exceptional service, quality, and dedication to the philosophy and traditions of the Walt Disney World Resort
Award for Outstanding Service as Director - Fall 2007
- Recognition for outstanding service while serving as Director of Venue for IRHA-Palooza – a Student Government and Inter-Residence Hall Association joint-operated concert held for University of Florida students during Residence Hall Week in 2007.
Languages:
German
Swabian Germanic
HTML
Excel VBA
PHP
Swabian Germanic
HTML
Excel VBA
PHP