Chimaobi C Chijioke

7230 Eden Brook Dr, Columbia, MD 21046

Utilities

Exelon - Baltimore, Maryland Area since Oct 2012
Corporate Functional Area Manager
Baltimore Gas & Electric Jul 2010 - Oct 2012
Customer Service Manager
Verizon Wireless Oct 2009 - Jul 2010
Associate Director
Verizon Wireless Apr 2008 - Oct 2009
Quality Supervisor
Verizon Wireless Feb 2007 - Apr 2008
Customer Service Supervisor

University of Phoenix 2006 - 2009
MBA, Buisness University of Ibadan 1994 - 1999
BA, History Federal Government College Ikot Ekpene

Call Centers
Leadership
Management
Customer Satisfaction
Process Improvement
Change Management
Training
Project Management
Customer Experience
Customer Service
Program Management
Business Process Improvement
Coaching
Analysis
Account Management
Team Leadership
Customer Retention
Human Resources
Telecommunications
Call Center
Microsoft Excel
Time Management
Microsoft Office
Team Building
Project Planning
Business Process
Networking
Strategy
Leadership Development
Quality Assurance
Budgets
Microsoft Word
Software Documentation
Business Analysis
Operations Management
Vendor Management
Crm
Cross Functional Team Leadership
Forecasting
Marketing
Interviews
Policy
Recruiting
Executive Management
Employee Benefits
Employee Training
Performance Management
Access
Contract Management
Employee Relations

Leading Strategic Growth

Baltimore, MD