Chad Arthur Rickman

9599 west Charleston Blvd, Las Vegas, NV 89117

Insurance

Us Foods
Reataurant Operations Consultant
Horace Mann
Director of Customer Care Operations
Red Robin Dec 2014 - May 2017
General Manager
Longhorn Steakhouse Jan 2005 - Dec 2014
Managing Partner
Olive Garden Aug 1999 - Jan 2005
Restaurant Manager

University of Illinois Springfield 2019 - 2020
Master of Business Administration, Masters University of Illinois Springfield 2015 - 2017
Bachelors, Bachelor of Business Administration, Business Administration, Management, Business Administration and Management Lincoln Land Community College 2012 - 2014
Associates, Business Management, Business University of Illinois Springfield 2004 - 2008
Master of Business Administration, Masters Vandalia Community High School

Customer Service
Management
Employee Retention
Microsoft Office
Leadership
Powerpoint
Research
Public Speaking
Project Management
Sales Building
Increasing Profitability
Operations Management
Customer Satisfaction
Microsoft Word
Microsoft Excel
Customer Relations
Skilled Multi Tasker
Serv Safe
Time Management
Pnl Management
Pnl
Team Leadership
Team Building
Coaching
Staff Development
Inventory Management
New Restaurant Openings
Employee Management
Employee Training
Employee Relations
Guest Recovery
Guest Service Management
Training
Food and Beverage
Budgeting
Sales
Strategic Planning
Recruiting
Hiring
Analytical Skills
Business Management
Key Performance Indicators
Organization Skills
Organizational Leadership
Client Relations
Contact Center Management
Contact Center Operations
Contact Center Strategy

English

Serv Safe Certified
Veterans at Work
Serv Safe Corporation