Resumes
Resumes
Senior Vice President Operations
View pageLocation:
San Juan Capistrano, CA
Industry:
Hospitality
Work:
Kisco Senior Living - Valencia Terrace since Sep 2011
Executive Director
Aegis Living Nov 2009 - Oct 2011
Executive Director
Starbucks Coffee Company Aug 1995 - Aug 2009
Regional Director of Operations
Starbucks Coffee Company Oct 2005 - Aug 2008
Director, Retail Implementation & Planning
Pour la France! Cafe & Bistro Jul 1992 - Aug 1995
Manager
Executive Director
Aegis Living Nov 2009 - Oct 2011
Executive Director
Starbucks Coffee Company Aug 1995 - Aug 2009
Regional Director of Operations
Starbucks Coffee Company Oct 2005 - Aug 2008
Director, Retail Implementation & Planning
Pour la France! Cafe & Bistro Jul 1992 - Aug 1995
Manager
Education:
University of Colorado at Boulder 1976 - 1977
Skills:
Team Building
Operations Management
Management
Customer Service
Leadership
Leadership Development
Coaching
Succession Planning
Training
Team Leadership
Sales
Budgets
Profit
Marketing
Employee Relations
Inventory Management
Event Planning
Recruiting
Performance Management
Customer Satisfaction
Income Statement
Time Management
Multi Unit Management
Human Resources
P&L
Multi Unit
Budget
Operations Management
Management
Customer Service
Leadership
Leadership Development
Coaching
Succession Planning
Training
Team Leadership
Sales
Budgets
Profit
Marketing
Employee Relations
Inventory Management
Event Planning
Recruiting
Performance Management
Customer Satisfaction
Income Statement
Time Management
Multi Unit Management
Human Resources
P&L
Multi Unit
Budget
Awards:
President's Award
Kisco Senior Living Leadership Team
I was fortunate to be selected for the President's Award as Executive Director Valencia Terrace for 2013! This award is given each year at our spring conference to the best performing executive director and community as measured by resident satisfaction, employee satisfaction, and profitability. In addition, the Valencia Terrace community management team was recognized as the High Performing Team of the year for 2013!
Kisco Senior Living Leadership Team
I was fortunate to be selected for the President's Award as Executive Director Valencia Terrace for 2013! This award is given each year at our spring conference to the best performing executive director and community as measured by resident satisfaction, employee satisfaction, and profitability. In addition, the Valencia Terrace community management team was recognized as the High Performing Team of the year for 2013!