Brett Alan Leckerman

61 Bristol Ct, Norristown, PA 19403

Financial Services

Central Credit Services, Inc.
Director
Fbcs, Inc. May 2012 - Jan 2014
Supervisor
Nco Finacial Sys Jan 1998 - Jan 2011
General Manager
Nco Finacial Sys Jan 1997 - Jan 1998
Outbound and Inbound Supervisor
Nco Finacial Sys Jan 1996 - Jan 1997
Customer Service Representative

Northeast High School
Pennsylvania State University
Penn State University
Bachelors, Bachelor of Arts, Human Development

Process Improvement
Team Building
Call Centers
Leadership
Customer Service
Credit
Team Leadership
Executive Management
Management
Operations Management
Risk Management
Vendor Management
Outsourcing
P&L Management
Bpo
Negotiation
Credit Cards
Call Center
Banking
Customer Experience
Customer Retention
Forecasting
Strategic Planning
Analysis
Budgets
Change Management
Finance
Performance Management
Sales Management
Business Process Improvement
Crm
Credit Risk
Customer Satisfaction
Employee Training
Loans
New Business Development
Training
Debt Collection
Compliance
Contract Negotiation
Coaching
Leadership Development
Mortgage Lending
Portfolio Management
Sales Operations
Team Management
Cost Reduction
Accounts Receivable

NCO Financial Systems

Jan 1998 to Nov 2011
General Manager PPA Department
Outbound

Nov 1997 to Dec 1998
Supervisor of Inbound
NCO Financial Systems

Jan 1996 to Jul 1996
Supervisor of Peco, back office

Penn State University
1996
bachelor in Health and Human Development