Resumes
Resumes
Business Performance Senior Professional
View pageLocation:
Omaha, NE
Industry:
Hospital & Health Care
Work:
West Interactive - Omaha, NE since Jan 2012
Client Support Manager
West Corporation - Omaha, NE Oct 2010 - Jan 2012
Senior Divisional Product Trainer
ADT Security Services Feb 1997 - Mar 2009
Training Development Manager
Client Support Manager
West Corporation - Omaha, NE Oct 2010 - Jan 2012
Senior Divisional Product Trainer
ADT Security Services Feb 1997 - Mar 2009
Training Development Manager
Education:
University of Nebraska at Omaha
Skills:
Training
Process Improvement
Call Centers
Management
Team Building
Customer Experience
Vendor Management
Employee Training
Customer Satisfaction
Telecommunications
Coaching
Account Management
Program Management
Business Process Improvement
Leadership
Call Center
Analysis
Process Improvement
Call Centers
Management
Team Building
Customer Experience
Vendor Management
Employee Training
Customer Satisfaction
Telecommunications
Coaching
Account Management
Program Management
Business Process Improvement
Leadership
Call Center
Analysis
Certifications:
Six Sigma Black Belt
Scrummaster
Scrummaster