Al Benham

ULTIMATE SERVICE, INC

Mar 2012 to 2000
Call Center- Customer Service
XEROX

Aug 2011 to Feb 2012
Call Center- Customer Service
HCBB

Feb 2009 to Jun 2011
Call Center- Customer Service
LAW FIRM OF BLEIER & COX

Sep 2006 to Jan 2007
DATA ENTRY

Penn Foster University
Current
Communication

Microsoft Compatible (Prove It) Microsoft Word 2003 Normal User Basic 78 Microsoft Word 2003- Normal User- 67 Microsoft Word 2003- Normal User Advanced- 67 Microsoft Word 2003- Normal Overall- 73 Microsoft Excel 2003- Normal User Basic- 79 Microsoft Excel 2003- Normal User- 83 Microsoft Excel 2003- Normal User Advanced- 80 Microsoft Excel 2003- Normal User Overall- 80 Microsoft Outlook 2003 Basic- 76 Microsoft Outlook 2003 Intermediate- 86 Microsoft Outlook 2003- Advanced- 67 Microsoft Outlook 2003- Overall- 77 Call Center Data Entry (Audio) - 98 Call Center Data Entry (Audio) Key Stroke per Hr - 8438 Call Center Data Entry (Audio) 8269 Call Center Scenarios (A, Basic, Overall) 100 Call Center Environment(Audio)- 89 Grammar- 86 Reading Comprehension 71 Vocabulary- 95 Spelling- 75

Xerox
Houston, TX
Jan 2011 to Jan 2012
Customer Service
Family Dollar
Houston, TX
Oct 2008 to Dec 2010
Assistant Store Manager
Game Stop Co
Houston, TX
Oct 2006 to Sep 2008
Assistant Store Manager