Resumes
Resumes
Data Center Operations Manager
View pagePosition:
Data Center Operations Manager at Hewlett-Packard
Location:
Herndon, Virginia
Industry:
Information Technology and Services
Work:
Hewlett-Packard - Clarksville, VA since 2011
Data Center Operations Manager
Lockheed Martin 2009 - 2011
Service Desk Manager
Technisource 2007 - 2009
Program Director
Thatcher Proffit & Wood 2006 - 2007
Management Consultant
Thacher Proffitt & Wood LLP 2006 - 2007
Management Consultant
Data Center Operations Manager
Lockheed Martin 2009 - 2011
Service Desk Manager
Technisource 2007 - 2009
Program Director
Thatcher Proffit & Wood 2006 - 2007
Management Consultant
Thacher Proffitt & Wood LLP 2006 - 2007
Management Consultant
Education:
Saint John Fisher College 1988 - 1996
MBA, Finance Bryant and Stratton College 1983 - 1984
AAS, Computer Programming State University of New York College at Geneseo 1978 - 1982
BA, Political Science
MBA, Finance Bryant and Stratton College 1983 - 1984
AAS, Computer Programming State University of New York College at Geneseo 1978 - 1982
BA, Political Science
Skills:
Help Desk Support
ITIL
Quality Management
Program Management
Management Consulting
BMC Remedy
IT Operations Management
IT Outsourcing
Continuous Improvement
Sla
Leadership
Project Planning
Customer Service
Strategic Planning
Six Sigma
Vendor Management
Management
ITIL
Quality Management
Program Management
Management Consulting
BMC Remedy
IT Operations Management
IT Outsourcing
Continuous Improvement
Sla
Leadership
Project Planning
Customer Service
Strategic Planning
Six Sigma
Vendor Management
Management
Interests:
Management books, new technology, quality management presentations, six sigma, ITIL, tennis, table-tennis, basketball, bowling.
Honor & Awards:
Author of "The Ten Commandments of Quality Management" (management/customer service book), iUniverse, 2005.
Author of children's book, "Lessons My Daddy Taught Me" (2011) - presently going through publication.